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    Testimonials


Sharman gave me the tools to be able to pursue my adventure in this environment. She was very easy to talk to and listened attentively. Sharman has a lot of knowledge, and is willing to take what she has learned and experienced to assist others like myself. Thank you for all your assistance. ~ A.W.


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Thank you so much! I will definitely be using your services again. ~ L.D.


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I liked Sharman's patience in answering questions. She is polite enough to say, "Am I clear? I know this is a lot of information." That helped a lot, because I felt that she really wanted me to understand, not get me off the phone. Sharman's services are the water in the desert land. ~ R.W.


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Sharman's knowledge of the PCH process is evident just from the services she provides. Ranging from forms and documents to actually more involved visitation orientated approach. Her services would be recommended to save time, resources; overall broadening of knowledge in the PCH industry. ~ F.J.


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I felt more confident because  Sharman opened my eyes regarding the care home business. I will recommend Sharman pch consulting service to others, because she is straight forward with the truth.  ~ F.T.


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It was a great pleasure working with Sharman. She is professional, knowledgeable, and patient. She took the time out of her busy schedule on the first day to briefly explain things to me. Then after doing business with her over the next few weeks, every fear I had went away. She also provided the materials that will guide you along the way. ~ S.T.


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Thanks again for all of your help. I really enjoyed your class and learned so much. You are truly a blessing.
~ J.W.

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Feeling more confident on starting the pch.  There were gaps and missing documents before I did the boot camp.  Now I can complete the forms.  ~ G.H.


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Walked away with very good information to help me start my personal care home with success.
~ B.H.

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 A vast of information to make me confident to open and expand my business. ~ J.W.

 

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I felt more confident because  Sharman opened my eyes regarding the care home business. I will recommend Sharman pch consulting service to others, because she is straight forward with the truth. ~ F.T.


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              Call

       770-966-1639

               for

    More Information

             

             



care home.manuals

personal care home . group home . home care

           

  POLICY AND PROCEDURE MANUALS
 
     
      Sharman G. Lawson will help you start a 
personal home
care business. Call us at 770-966-1639.


                       BUSINESS CONSULTANT
 





STANDARD MANUALS:
Standard manuals are thorough, researched, and detailed. The standard manual can usually be used "as is" with a few adjustments and customization based on your specific facility.  A few topics or categories could possibly be added per your states requirements.  Some states may require that content and categories are put in a specific order in manual. If so, you customize the few changes in manual, or you can hire us to do it for you.  Standard manuals are delivered via email in MS Word format after receiving and processing payment.




STATES THAT CAN USE "STANDARD" MANUALS:
Alabama
California
Georgia
Idaho
Illinois
Iowa
Kansas
Kentucky
Louisiana
Maine
Minnesota
Nebraska
Nevada
New Jersey
New Mexico
Pennsylvania
Tennessee
Texas
Utah
Vermont


NOTEBased on our research these states do not have a policy and procedure checklist to follow to create a manual.  However, we feel you should call your state licensing division to confirm if they still do not have a checklist, because things change. 




Personal Care Home Manual:  45 Pages / 26 Categories
(Standar
d Manual)





Group Home/CLA Manual:  54 Pages / 30 Categories
(Standard Manual)



View Sample Manual
View Sample Here


Some of the categories in manuals Include:
- Complaints and Incidents
- Staff Hiring, Training, and Orientation

- Emergency Disaster Preparedness Plan
- Prevention and Control of Infections
- Quality Assurance

- Behavior Crisis Protocol
- Transfer and Discharge Process
- Medication Process
- Proxy Statement
- Facility Rules
- and many more..

PCH and Group Home Manual fee: $695 (Does not include forms)



Note: Please specify which policy and procedure manual you would like when you order.



Child Caring Institution Manual (CCI):  111 Pages / 47 Categories
(Group Home for Children and Youth Standar
d Manual)




Some of the 47 categories in manual Include:

- Direct Service Delivery
- Staff Hiring, Training, and Orientation

- Emergency Disaster Preparedness Plan
- Monitoring and Supervision Plan
- Quality Control and Quality Assurance

- Health Services
- Transfer and Discharge Process
- Medication Management
- Grievance Policy
- Emergency Safety Intervention
- and many more..

CCI Manual fee: $995 (Includes 17 forms)



The CCI manual is laid out in the exact order as the state licensing CCI checklist and lined up with the rules content for Georgia.
 

Non-Medical Home Care Manual : 79 Pages / 26 Categories
Private Home Care Provider (PHCP)
(Standard Manual)



Some of the 26 categories in manual Include:

- Service Planning
- Quality Control & Assurance Process
- Scope and Delivery of Care
- Staff Supervision
- Documenting Services
- Emergency Protocol Procedures
- Clinical Records and Documentation
- Complaint and Incident Reporting
- Strategies for Improving Client Care
- Client's Bill of Rights
- Notice of Privacy Practices
- and many more...

BONUS:  Includes one-hour of consulting

PHCP Manual fee: $1,100 (see 16 PHCP forms included)


NOTE:  Currently we only provide this PHCP customized manual, forms, and application consulting based specifically on the State of Georgia rules,  regulations, and checklist. The manual is laid out in the exact order as the state licensing PHCP checklist for Georgia.


 

Also, if you do not need a complete manual you can pay for topics or information "per page."  Per page the cost is $35 for each page.


STATES THAT NEED CUSTOMIZED MANUALS:
Arizona
Arkansas - Does not license group homes
Colorado
Florida
Indiana
Maryland
Michigan
Missouri
New York
North Carolina
Ohio - Currently not licensing for new beds  
Oklahoma
Oregon
South Carolina
Virginia
Washington



CUSTOMIZED MANUAL PROCESS:
Customized PCH, group homes, or home care manuals have to be newly created based on a specific states' rules and regulations, program type, and the state's policy and procedure manual checklist.  A manual has to be customized when many additional topics, questions, and categories over and above the standard manual are required, or content is almost totally different than the standard manual.  Researching a particular state's rules and regulations is included in the customized manual price, which is a must to get the manual done right. If your state does not have a checklist or specific requirements for a manual, our standard manual should suffice with a few adjustments and changes.

If forms are needed or required per your state's checklist to complete the policy and procedure manual, forms are an extra cost unless we specify forms are included. (click here to view forms and pricing)


Customized Manual Investment: $1,900 (Does not include forms)





PROCESS TO GET CUSTOMIZED MANUALS:
- Email or call and order customized manual from your state.
- You will be emailed an agreement to approve and sign.
- Email or fax agreement and your state's policy and procedure manual checklist for our perusal.
- Pay 50% of fee to start project.
- Pay another 25% before receiving first draft via email.
- Pay remaining 25% of fee before receiving final draft.
- Draft will be emailed - Feedback, revisions, and changes made.
- Turn around time is usually 10-15 business days for first draft.
- Final/approved manual is delivered in MS Word format and emailed.

NOTE:  It is your responsibility to make sure we have "all" documents/ materials to do the customized manual at the beginning when starting project, not after the fact.  New materials or information not in the original scope of work will not be accepted after first draft is delivered.  If it is accepted, there will be an additional charge.

After you approve and receive "final" manual, you have three months to receive one free amendment, change of content, revision, or update to content in manual free of charge.