10am to 6pm EST


Sharman gave me the tools to be able to pursue my adventure in this environment. She was very easy to talk to and listened attentively. Sharman has a lot of knowledge, and is willing to take what she has learned and experienced to assist others like myself. Thank you for all your assistance. ~ A.W.


Thank you so much! I will definitely be using your services again. ~ L.D.


I liked Sharman's patience in answering questions. She is polite enough to say, "Am I clear? I know this is a lot of information." That helped a lot, because I felt that she really wanted me to understand, not get me off the phone. Sharman's services are the water in the desert land. ~ R.W.


Sharman's knowledge of the PCH process is evident just from the services she provides. Ranging from forms and documents to actually more involved visitation orientated approach. Her services would be recommended to save time, resources; overall broadening of knowledge in the PCH industry. ~ F.J.


I felt more confident because  Sharman opened my eyes regarding the care home business. I will recommend Sharman pch consulting service to others, because she is straight forward with the truth.  ~ F.T.


It was a great pleasure working with Sharman. She is professional, knowledgeable, and patient. She took the time out of her busy schedule on the first day to briefly explain things to me. Then after doing business with her over the next few weeks, every fear I had went away. She also provided the materials that will guide you along the way. ~ S.T.


Thanks again for all of your help. I really enjoyed your class and learned so much. You are truly a blessing.
~ J.W.


Feeling more confident on starting the pch.  There were gaps and missing documents before I did the boot camp.  Now I can complete the forms.  ~ G.H.


Walked away with very good information to help me start my personal care home with success.
~ B.H.


 A vast of information to make me confident to open and expand my business. ~ J.W.



I felt more confident because  Sharman opened my eyes regarding the care home business. I will recommend Sharman pch consulting service to others, because she is straight forward with the truth. ~ F.T.





    More Information



care home.manuals

personal care home . group home . home care


        Sharman G. Lawson will help you start a 
personal home
care business. Call us at 770-966-1639.

                       BUSINESS CONSULTANT

Standard manuals are thorough, researched, and detailed. The standard manual can usually be used "as is" with a few adjustments and customization based on your specific facility.  A few topics or categories could possibly be added per your states requirements.  Some states may require that content and categories are put in a specific order in manual. If so, you customize the few changes in manual, or you can hire us to do it for you.  Standard manuals are delivered via email in MS Word format after receiving and processing payment.

Standard Manuals              Customized Manuals
New Jersey
New Mexico
Arkansas - Does not license group homes
New York
North Carolina - Group Homes on hold
Ohio - Currently not licensing for new  beds 
South Carolina
Virginia - GH forms included with manual

NOTEBased on our research these states do not have a policy and procedure checklist to follow to create a manual.  However, we feel you should call your state licensing division to confirm if they still do not have a checklist, because things change.  If you purchase and standard manual and your state has additional categories you will need to add them, or you can pay extra to have us add the additional categories.    See rules for customized manuals below.

Personal Care Home Manual:  51 Pages / 30 Categories
d Manual)

Group Home/CLA Manual:  54 Pages / 30 Categories
(Standard Manual)

View Sample Manual
View Sample Here

Some of the categories in manuals Include:
- Complaints and Incidents
- Staff Hiring, Training, and Orientation

- Emergency Disaster Preparedness Plan
- Prevention and Control of Infections
- Quality Assurance

- Behavior Crisis Protocol
- Transfer and Discharge Process
- Medication Process
- Proxy Statement
- Facility Rules
- and many more..

PCH and Group Home Manual fee: $695 (Does not include forms)

Note: Please specify which policy and procedure manual you would like when you order.

Child Caring Institution Manual (CCI):  134 Pages / 59 Categories
(Group Home for Children and Youth Standar
d Manual)

Some of the 59 categories in manual Include:

- Direct Service Delivery
- Staff Hiring, Training, and Orientation

- Emergency Disaster Preparedness Plan
- Monitoring and Supervision Plan
- Financial Requirements
- Health Services
- Transfer and Discharge Process
- Recordkeeping
- Emergency Safety and Intervention
- Medication Management
- Grievance Policy
- and many more..

CCI Manual fee: $1500   

The Child Caring Institution (CCI) or group homes for youth manual is laid out in the order of the state licensing CCI checklist and lined up with the rules and requirements for Georgia, but can probably be used in other states that have CCI for high risk teens.  We do not currently provide consulting for CCI.  

Non-Medical Home Care Manual : 79 Pages / 26 Categories
Private Home Care Provider (PHCP)
(Standard Manual)

Some of the 26 categories in manual Include:

- Service Planning
- Quality Control & Assurance Process
- Scope and Delivery of Care
- Staff Supervision
- Documenting Services
- Emergency Protocol Procedures
- Clinical Records and Documentation
- Complaint and Incident Reporting
- Strategies for Improving Client Care
- Client's Bill of Rights
- Notice of Privacy Practices
- and many more...

BONUS:  Includes one-hour of consulting

PHCP Manual fee: $1,100 (see 16 PHCP forms included)

NOTE:  The manual is laid out in the exact order as the state licensing PHCP checklist for Georgia.  Currently we only provide this PHCP customized manual with forms, and one-hour of application consulting based specifically on the State of Georgia rules, regulations, and checklist.


Also, if you do not need a complete manual you can pay for topics or information "per page."  Per page the cost is $35 for each page.

Customized PCH, group homes, or home care manuals have to be newly created based on a specific states' rules and regulations, program type, and the state's policy and procedure manual checklist.  A manual has to be customized when many additional topics, questions, and categories over and above the standard manual are required, or content is almost totally different than the standard manual.  Researching a particular state's rules and regulations is included in the customized manual price, which is a must to get the manual done right. If your state does not have a checklist or specific requirements for a manual, our standard manual should suffice with a few adjustments and changes.

If forms are needed or required per your state's checklist to complete the policy and procedure manual, forms are an extra cost unless we specify forms are included. (click here to view forms and pricing)

Customized Manual Investment: $1,900 (Does not include forms)

- Email or call and order customized manual from your state.
- You will be emailed an agreement to approve and sign.
- Email or fax agreement and your state's policy and procedure manual checklist for our perusal.
- Pay 1/3 of fee to start project.
- Pay another 1/3 before receiving first draft via email.
- Pay remaining 1/3 of fee before receiving final draft.
- Draft will be emailed - Feedback, revisions, and changes made.
- Turn around time is usually 15-30 business days for completed work.
- Final/approved manual is delivered in MS Word format and emailed.

NOTE:  It is your responsibility to make sure we have "all" documents/ materials to do the customized manual at the beginning when starting project, not after the fact.  New materials or information not in the original scope of work will not be accepted after first draft is delivered.  If it is accepted, there will be an additional charge.

After you approve and receive "final" manual, you have three months to receive one free amendment, change of content, revision, or update to content in manual free of charge.